In a pinch?

These items are available with no minimums for
your convenience and ship immediately.

If you don't see the perfect item for your event, please contact us
and we will be happy to design something very special to help make
your message memorable.

NielsenCustom@overturepromo.com

888-808-9786
Planned ahead and ready to save money?

These items offer additional cost savings and
are produced specifically for your order. They typically ship within 1-5 business days.

If you don't see the perfect item for your event, please contact us
and we will be happy to design something very special to help make
your message memorable.

NielsenCustom@overturepromo.com

847-996-1576

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Business Personal

Return Policy

 

Inventoried Items:
If you would like to initiate a return or exchange, please email Customer Care for a Return Merchandise Authorization (RMA) #.
Once you are emailed a Return Merchandise Authorization (RMA) #, please send the items you would like to return/exchange to:
 
Overture
Attn: Nielsen IQ RMA# (enter your RMA# here)
800 S Northpoint Blvd
Waukegan, IL 60085
 
Returns or exchanges must be made within 30 days from the day of receipt. All items must be in their original packaging with original tags still attached. The items being returned must be clearly highlighted on the packing slip; the packing slip must be in the box. You are responsible for the cost of return shipping.
In the event that a product is returned due to a quality or production issue, you will receive a replacement product free of charge, but you may be required to provide proof of damage.
 
Custom/Personalized Items:
Several of our items are made on demand specifically for you! Unfortunately, this means those items are unable to be returned. If you are not completely satisfied with your order please reach out to Customer Care for additional information about the items you wish to return.